Q: Do I need to schedule an appointment?

A: Yes. Appointments are REQUIRED.

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Q: How/when should I book an appointment?

A: Please call or email us! We recommend booking at least one week in advance. Occasionally, we have same day appointments available. Please call to inquire before stopping by. (See appointments page for more info)

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Q: How long are the appointments?

A: You will have your own dressing room and personal stylist, reserved for you and your guests for - First visit: ONE HOUR  ; Second visit: THIRTY MINUTES.

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Q: Are all of your dresses consignment?

A: NOPE! About 85% of our inventory is made of sample gowns from our sister store BLUSH BRIDAL LOUNGE.

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Q: What is your cancellation policy?

A: If you cancel your appt with less than 48 hours notice, or do not show for your appt, we charge a fee of $50. NO EXCEPTIONS.

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Q: Do you offer refunds/exchanges/store credit?

A: No. All of our gowns and accessories are final sale.

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Q: Am I able to make a deposit and return for the gown?

A: No. Payment in full is required at the time of purchase. However, we do offer the option to place a dress on hold. There is a $100 HOLD FEE to pull the dress from the floor so no other brides can try it on. That fee will be applied as a credit to the dress total if you purchase. If you do not purchase, you will forfeit the hold fee as it is non-refundable and non-transferrable.

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Q: Do you do alterations?

A: No. We do not offer in-house alteration services, but we supply all purchasing brides with a list of highly recommended seamstresses in the Austin area.