Frequently Asked Questions
Q: Do I need to schedule an appointment?
A: YES. Appointments are required. We do not accept walk-ins at this time.
Q: How/when should I book an appointment?
A: Please call or email us! We recommend booking at lease one week in advance. (See appointments page for more info)
Q: How long are the appointments?
A: You will have your own dressing room and personal stylist, reserved for you and your guests for - First visit: ONE HOUR ; Second visit: THIRTY MINUTES
Q: Are all of your dresses consignment?
A: NO! About 85% of our inventory is made of sample gowns from our sister store BLUSH BRIDAL LOUNGE.
Q: What is your cancellation policy?
A: We have a 48-hr cancellation policy. If you cancel your appointment or do not show, we charge a fee of $50. NO EXCEPTIONS
Q: Do you offer refunds/exchanges/store credit?
A: No. All of our gowns are final sale.
Q: Do you do alterations?
A: No, we do not offer alteration services, but we offer a list of highly recommended seamstresses in the Austin area.