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Frequently Asked Questions

Q: Do I need to schedule an appointment?

A: YES. Appointments are required. We do not accept walk-ins at this time.

Q: How/when should I book an appointment?

A: Please call or email us! We recommend booking at lease one week in advance. (See appointments page for more info)

Q: How long are the appointments?

A: You will have your own dressing room and personal stylist, reserved for you and your guests for - First visit: ONE HOUR  ; Second visit: THIRTY MINUTES

Q: Are all of your dresses consignment?

A: NO! About 85% of our inventory is made of sample gowns from our sister store BLUSH BRIDAL LOUNGE.

Q: What is your cancellation policy?

A: We have a 48-hr cancellation policy. If you cancel your appointment or do not show, we charge a fee of $50. NO EXCEPTIONS

Q: Do you offer refunds/exchanges/store credit?

A: No. All of our gowns are final sale.

Q: Do you do alterations?

A: No, we do not offer alteration services, but we offer a list of highly recommended seamstresses in the Austin area.

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